Terms of service
Version 4 October 2026. These terms apply to business services for professional studios when the parties agree to them upon entering into a contract. Publication does not automatically amend existing agreements.
1. Parties and scope
Studio in One provides an environment for the website and organisation of professional studios. Contact: info@studioin.one, +31 6 57688804, Zijdepark 9H, 2935 LB Ouderkerk aan den IJssel, the Netherlands. Chamber of Commerce number 86655299; VAT number NL004287961B68. The contracting party is also identified in the proposal.
The applicable terms are provided before or when the agreement is concluded in a form the customer can retain. A separately signed proposal and data processing agreement prevail in case of conflict. Mandatory law continues to apply. These terms are intended for business customers; any mandatory consumer rights remain unaffected.
2. Proposals and entering into an agreement
A message or request for a proposal is not an order, does not initiate payment and does not activate a subscription or website. We review the requirements and may provide a separate proposal. An agreement is formed only after both parties have demonstrably confirmed its content and acceptance. The proposal sets out the scope, fees, VAT where applicable, external costs, duration, payment, responsibilities and applicable terms. Obvious errors are corrected before an agreement is concluded.
3. Services and configuration
Only components agreed in writing and actually available form part of the service. Studio in One is not photo editing software. Available capabilities also depend on configuration, accounts and permissions. A roadmap, example or illustration is not a promise that a future feature is already available. The demo is being prepared. Future gallery and newsletter services are not automatically activated by visiting this website.
Setup, guidance, any content transfer and custom work are agreed separately. We do not promise automatic migration of an existing website or operation of every external integration. Before changing the scope or performing additional work, the parties discuss its consequences and costs.
4. Customer responsibilities
The customer provides accurate information and holds the necessary rights to submitted text, images and other content. The customer determines their studio’s offerings, prices, customer agreements, lawful bases, privacy information, retention periods and access settings. Personal accounts and credentials must not be shared without authorisation. Report suspected misuse or unauthorised access to the contact address as soon as possible.
Use for spam, unlawful content, infringement, malware, circumventing security or harmful loading of the service is prohibited. Studio in One may take necessary action in response to a concrete security risk or unlawful use. Where possible, we provide advance information and an opportunity to remedy the issue. Measures must be proportionate to the risk.
5. External providers
The current infrastructure uses Vercel and Neon. Email and calendar services may use Google Workspace, Microsoft or an authorised IMAP/SMTP provider. Cloudflare Turnstile may protect interactions. Payment flows may use Stripe or Mollie. Map features may use OpenFreeMap and Geoapify. AWS SES/SNS is planned for future newsletters; Cloudflare R2 and associated processing is planned for future galleries.
A supported provider is used only when configured for the relevant processing. Customers authorise their own accounts and pay only provider costs agreed in advance. Availability, quotas, terms and operation of external services may change. Studio in One remains responsible for its own agreed performance and cannot simply transfer statutory responsibility to a provider. The privacy notice and data processing agreement describe personal data processing separately.
6. Fees and payment
This website does not yet publish fixed package prices. The agreed fee, invoicing schedule, payment deadlines and any usage or third-party costs are set out in the proposal. There is no direct debit or recurring payment without a separate valid agreement or mandate. An information request does not silently order additional usage or paid extensions.
In a payment dispute, the parties discuss the relevant amount and supporting details. Any interest, collection costs, suspension and price changes must be validly agreed in advance and comply with legal requirements. Substantive complaints are considered seriously; statutory rights are not excluded.
7. Content and intellectual property
The customer retains their rights to supplied content and grants only the permissions needed to deliver the agreed service, such as storage, technical processing and display to authorised visitors or customers. Studio in One does not use customer photographs for its own marketing without separate permission.
Rights to platform software, designs and materials of Studio in One or third parties remain with their respective owners unless expressly agreed otherwise. During the agreement, the customer receives the agreed right of use. This gives no right to other people’s data, unauthorised access or resale of the software.
8. Privacy and confidentiality
The parties handle confidential information carefully and restrict access to authorised persons. Exceptions apply to information already lawfully public or disclosure required by law. Before processing personal data for which the customer is controller, the parties enter into an appropriate data processing agreement covering instructions, security, subprocessors, international transfers, incidents, data subject requests, audits and return or deletion.
Our privacy notice for processing for our own purposes is available at /en/privacy. These terms do not replace a data processing agreement and do not constitute consent to newsletters or cookies.
9. Availability, support and changes
Support, maintenance, availability and recovery arrangements are set out in the proposal or a separate SLA. This website does not promise 24/7 support, a fixed response time, uninterrupted availability or zero data loss. Studio in One exercises the care expected of a professional service provider and provides appropriate information about foreseeable material interruptions.
Functional changes are implemented carefully. A material reduction in agreed performance requires appropriate arrangements and cannot be justified solely by referring to product development. Customers maintain their own copies and export options where appropriate; this does not release Studio in One from agreed recovery obligations.
10. Duration, termination and data
The proposal specifies the start date, duration, renewal and notice period. There is no automatic renewal without a separate agreement. In the event of breach, parties may allow a reasonable period to remedy it unless the law or seriousness of the situation requires otherwise. Termination in response to a concrete risk must remain proportionate.
Before the agreement ends, the parties determine which existing export is provided, the period for retrieving data and when operational data and backups are deleted. An export is not automatically a migration to every other product. Statutory retention, legal claims and separate purchase rights may require limited further retention. Specific periods must reflect what can be performed technically and lawfully.
11. Liability and force majeure
To the extent permitted by law, liability for attributable direct loss is limited to the fees paid for the relevant services during the preceding twelve months. Indirect loss, including consequential loss and lost profits, is excluded to the extent legally valid. This limitation applies only when these terms have been validly agreed; it does not automatically amend existing customer arrangements.
No limitation excludes mandatory liability, intent or deliberate recklessness, or restricts data subjects’ GDPR rights. A provider outage is not automatically force majeure without further assessment. Parties inform each other of circumstances beyond their reasonable control, mitigate loss and discuss recovery or termination if performance remains impossible for a prolonged period.
12. Complaints, governing law and version
Send complaints with sufficient context to info@studioin.one. The parties first seek a reasonable solution. Dutch law governs the agreement and disputes are submitted to the court competent under the law; mandatory rights remain unaffected. Changes to these terms are communicated in advance and amend an existing agreement only where validly agreed. This version was published on 4 October 2026.